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Millennials in the Workplace: Learning to Communicate Across the Divide


Millennials in Workplace

Millennials now make up the bulk of the workforce, totaling 35% of all workers.

Though Millennials bring exciting new ideas and energies to the workplace, it can sometimes feel as though Millennials and Baby Boomers are speaking two different languages. This lack of communication can cause major workplace issues like disputes and decreased productivity.

Like in most cases, the solution lies in better communication. Here are a few ways in which Baby Boomers can work on effectively communicating with Millennials.

Don’t Rely on Stereotypes

While the younger generation tends to take the blame for the problems of the day, the tension between Boomers and Millennials seems particularly high. As a result, things can get a little uncomfortable in the workplace from time to time.

Both parties can do their parts to relieve social pressures by setting aside preconceived notions and stereotypes. Not all Millennials are lazy and self-centered, just like not all Baby Boomers are afraid of change.

Instead, aim to find common ground and point out the similarities whenever possible.

Leverage Text and Email

In terms of simple solutions in the workplace, it doesn’t get much better than electronic communications. They’re fast, easy, and allow people to communicate on their time.

It’s no wonder why Millennials overwhelmingly prefer texting to phone calls. One study even found that as much as 75% of Millennial and Gen Z respondents would rather text someone than call them.

Even if it isn’t your preferred communication style, try using these asynchronous methods when working with Millennials. Who knows, you may even come to discover that you prefer it, too!

Be Direct

You’re not the only one who gets confused sometimes. Since language changes over time, you really may as well speak in different languages.

To avoid confusion and frustrations, aim for concise and direct interactions. In short, say what you mean and mean what you say.

Keep things plain and straight-forward and you’ll be less likely to struggle with miscommunication.

Provide Specific Feedback

Because of these differences in communication styles, you should consider switching up how you deliver feedback.

Whenever possible, provide specific examples. This is especially important when noting positive feedback. Millennials are more likely to focus on criticism rather than praise.

Still, that isn’t to say Millennials aren’t open to criticism or don’t want to improve. On the contrary, most Millennials are happy to receive constructive criticism if it comes in the right way.

Aim to strike a balance between the two, providing correction in thoughtful, plain ways while keeping a positive attitude.

Communicating with Millennials for a Better Work Environment

It’s true that communicating with Millennials can be a challenge. But it doesn’t have to stay that way.

Once you learn to communicate in a way that works for all generations, you’ll have a happier, more productive workplace that fosters loyalty and passion.

Looking for more information to help improve your workplace? Then make sure to check back soon for more helpful content!

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