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Running a Global Business? Here’s How to Choose the Best Conference Call Service Provider


conference call service provider

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Conference calls are a great way to get your whole team on a call at once. No more misalignment among your team. Everyone hears the same message from the client at the same time.

But these calls aren’t only for use with clients.

52% of employees now work remotely at least one day a week. If your business uses remote workers, conference calls make internal meetings much easier.

But how do you choose a conference call service provider? Read on to learn more.

Video Capabilities

VoIP makes it easier to run your conference calls over the internet. If your team need to share their screen or use video? Then check if your chosen provider offers web conferencing.

You can choose between ordinary conference calls or video calls. Make sure you check if screen sharing is included if you need that too.

It’s sometimes offered along with video calls. Sometimes it’s a separate add-on so be clear beforehand.

If you can share screens, can you record the calls too? That’s helpful if you want to refer to a client presentation later.

Do You Need A Dedicated Number?

Some providers will give you a different phone number every time you start a call. That gets annoying if attendees use the wrong number.

Consider if you need a fixed conference call number. That means people can save the number and use it again.

While you’re thinking about a number, decide if you want a service with an operator to assist. A reservation-less service puts callers on hold until the call is ready to begin.

That might not look great if you have your biggest investors on the line. So an operator would be a better option.

How Many Callers?

The size of your business will dictate the number of callers the system can accommodate. This will also impact on the price (see below).

Look at how many people you need to host on calls. Is that likely to increase? Factor that into your choice while you’re deciding on the number of callers.

Bear in mind many providers are flexible. If you find your needs change and you need to increase? You should be able to change your plan and upgrade.

Set a Budget

Pricing may be an issue when looking at conference calling providers. That’s why knowing how many callers you’ll have is so important.

You don’t want to pay for a plan that covers 1000 callers if you only have 10 on the line.

Narrow down your choice to three or four providers who include the features you need. Weigh up their price plans against one another (unless you want free).

Check what their plans include. What will you get for opening an account with them? Or what support do they provide?

If budget is a problem, don’t despair. You can even find a free conference call service to suit your needs.

Choose Your Conference Call Service Provider

If you host big calls often, then choose your conference call service provider with care. Pick one that offers the features you need. Don’t be swayed by extras you won’t use.

Then enjoy your new service, hosting calls with clients and team members alike. It’ll change the way you do business.

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